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You have the right to return the product you received within 7 calendar days and request a replacement or a refund. We emphasize that returns can be made with our charge of shipping cost and the date of shipment of the returned product is considered the one indicated by the ACS courier on the receipt, to check the deadline. Accepted returns with our charge are made only by ACS courier.
In any case, the returned products must be in the condition received by the customer. This means:
- Products must not be damaged and in their accompanying packaging
- Products must be in excellent condition
- Products returned must include any documentation of purchase, for example, receipts, invoices, etc.
Otherwise, we reserve the right not to accept the return.